Partner Essentials
A secure system that helps you grow and maintain your team of ministry partners in a quick, easy, and affordable way.
Partner Essentials costs $9 per month.
Subscribers access Partner Essentials through their NavOffice hub. Once subscribed, you’ll log in to NavOffice using your single sign-on username and password, click on Partner Essentials from the hub, and access your ministry partner data.
Instructions on subscribing to Partner Essentials
Learn how to use Partner Essentials by clicking on the button directly below, which takes you to a LearnUpon course.
Refer to the FAQs below for more information.
FAQs
Cru hosted MPDX and ministry partner data for years, but due to the liability of storing data for myriad non-profit organizations, it can no longer offer the platform to non-Cru missionaries. There have been no data breaches whatsoever.
You must first subscribe to Partner Essentials through the NavOffice store. See sign-up instructions here. Subscribers access it through their NavOffice hub. You’ll log in to NavOffice using your single sign-on username and password, click on Partner Essentials from the hub, and access your ministry partner data.
Yes. Partner Essentials is the only ministry partner management platform that will sync with our donor management system. Other systems, like MPDX and TntConnect, will not sync with Partner Essentials nor our donor management system (SFC).
When questions or issues with Partner Essentials arise, please email gethelp@solertiaelabs.com. The Solertiae team is highly capable and specialized and will quickly address your concerns.
A general training course is available in LearnUpon.
No. We recommend using Partner Essentials, because it is the only platform that syncs with our donor management system (SFC), giving you an up-to-date and accurate picture of your giving information, including your ministry partner contact information. TntConnect and MPDX do not sync with our donor management system.
Yes. CARM has approved Solertiae’s cybersecurity. Read Solertiae’s privacy policy at
After extensive research, staff input, and testing, we concluded Partner Essentials would be the best platform for our staff. It’s secure, and it’s identical to MPDX. It also offers a single sign on.
We’re also excited that Partner Essentials offers a help center! Any time you have questions or need help, contact Partner Essentials (gethelp@solertiaelabs.com), and they will provide a quick and personal response.
Each month an automated process will withdraw $9 from your cost center. This transaction will show in the “Withdrawals” section of your Nav account in SFC.
The monthly charge is withdrawn from your account on the day of each month you originally subscribed.
Contact mpd@navigators.org with questions.